FAQ

Ausperity Private Wealth was founded to help people and organizations make confident decisions when it comes to building, managing and growing their wealth. We are an independent firm*, meaning we do not report to a corporate headquarters whose agenda puts shareholders ahead of clients. Our independence gives us the freedom and flexibility to tailor our recommendations by accessing unlimited solutions from industry-leading sources, including banking, lending, investments, financial planning, and estate planning.

* Ausperity Private Wealth is a DBA of Sanctuary Securities, Inc. and Sanctuary Advisors, LLC; however, we own 100% of our independent firm. To provide our clients with the services we offer, we are Registered Representatives of Sanctuary Securities Inc. (Member FINRA, SIPC) and Investment Advisor Representatives of Sanctuary Advisors, LLC, an SEC Registered Investment Adviser.

First and foremost, you will benefit from the collaborative approach we take in helping you identify your values and pursue your goals and dreams.

• Access to a Broader Marketplace: Because we’re independent and own our own firm, we work in an open architecture, which means that we can access practically any financial product, solution or investment vehicle that we believe fits with your financial plan.
• Robust Planning Solutions: We will be using advanced planning software from eMoney. This tool has robust capabilities that will allow you, and our team, to view, in real time, your complete financial picture, including assets held at other firms. eMoney also has a secure, user-friendly “Vault” which enables you to safely store important documents, such as trusts, wills, tax filings, insurance documents, titles, etc. You will be able to choose to share the uploaded documents with our team, in cases where it is helpful for us to have access to them.
• Exceptional Client Service: With your best interests as our only agenda, our team is free to focus exclusively on addressing your individual service needs. We are proactive in our communication with you, building on the foundation of our regularly scheduled wealth review meetings.

Legally, we were not permitted to do so. While we would have enjoyed the opportunity to share our plans with you in advance, legal considerations and contractual restrictions prevented us from initiating any communication with our clients. As investment professionals, we are committed to respecting and abiding by those covenants, even though it was personally challenging to not have the ability to speak with you beforehand.

We are able to leverage the technology, tools, and standardized processes available through Sanctuary Wealth that help maximize scalability and manage risk so that we can reinvest time where it matters most—with clients like you. By partnering with Sanctuary, we are able to deliver operational excellence, maintain a strong culture of compliance, and offer a robust cybersecurity program, which will safeguard the information clients entrust to our guidance. Sanctuary also empowers its partner firms with access to a vibrant community of like-minded, elite independent financial advisors. The advisors in this peer group share best practices and we can tap into our community’s intellectual capital to deliver more specialized expertise – and investment opportunities – to Ausperity Private Wealth’s clients.

A fiduciary is defined as a person or organization that acts on behalf of another person or persons, putting their clients’ interest ahead of their own, with a duty to preserve good faith and trust. As your fiduciary, we are bound both legally and ethically to act in your best interests. But we believe that being a fiduciary is more than a legal requirement – it is a mindset that defines the culture of our firm. We strive to be your true advocate and steward with an even higher level of care and dedication.

The safety and security of your assets is of critical importance to us. With that in mind, we have decided to work with Fidelity as the custodian for our clients’ assets. We selected Fidelity for its infrastructure,

Fidelity Institutional^SM provides banks, broker-dealers, RIAs, family offices, and wealthy families the technology, thinking, and collaboration to help them achieve their unique goals. Privately held for more than 70 years, Fidelity has assets under administration of $8.7 trillion, including discretionary assets of $3.4 trillion as of October 31, 2020. Fidelity helps more than 32 million people invest their own life savings, 22,000 businesses manage employee benefit programs, as well as providing more than 13,500 institutions with investment and technology solutions to invest their own clients’ money.

The core strategies we use to manage your assets will not change, and of course, our investment management solutions are always specifically tailored to your risk parameters, timeline, and long-term objectives. What will improve, however, are certain capabilities, including our enhanced interactive financial planning, as well as broader access to more investment products and strategies, created by working in an open architecture environment.

You’re under no obligation to move your banking accounts as part of this transition. However, as we are now an independent team, we have the ability to go out in the marketplace on your behalf to identify comparable or better options than your current situation. We can advise you on what is the best banking relationship solution specifically for your needs – whether with a local, regional or national bank.

Our new office is located at:

224 Strawbridge Drive, Suite 110
Moorestown, NJ 08057

Here is our updated contact information:

Office | 856-252-0101
Rory O’Hara, CFP^®, CRPC^® |  856-252-0102 | [email protected] 
Geoff Degener, CPFA | 856-252-0104 | [email protected]
Shane Fox, CRPC^®, CPFA^® | 856-252-0103 | [email protected]
Jennifer Fisher,  CHFC^® | 856-252-0105 | [email protected]

We would be honored to continue to work with you. We will be reaching out to you in the coming days to introduce you to Ausperity Private Wealth and share more details of the benefits of engaging with our new firm. We will walk you through the process we will follow to ensure a smooth transition of your accounts and assets. We sincerely believe that the opportunity to retain a longstanding relationship with us – with our personal, proven commitment to your individual needs, combined with the newly available benefits of our independent firm – will outweigh any minor inconvenience posed by the transition itself.

 

Once you sign the account opening and transfer documents found in the welcome packet we send, we will submit a request to our prior firm to begin the transfer process. The transfer process usually takes 5 to 10 business days to complete, once submitted to the prior firm. We will monitor your accounts daily for progress and confirm once all assets have transitioned and are posted to your account at Ausperity Private Wealth. Once your accounts have transferred, we will work with you to re-establish any recurring payments and other transfers you may currently have.

You will be able to view your assets by utilizing the Client Login section. Once you log in, you will have the same type of access to all of your accounts and the ability to utilize services as you had been accustomed to. You can also install the Fidelity app on your phone to view your assets, view activity in your accounts, and perform services such as depositing checks into your accounts.